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Shipping Policy
Thank you for shopping with us! All orders are processed and shipped from our warehouse in Germany.
Below you will find information about our shipping options, delivery times, and other important notes.
Domestic Shipping
We currently deliver exclusively to addresses within Europe.
All orders are processed within 1–2 business days (excluding weekends and public holidays).
The delivery time is calculated from the shipping date.
Shipping Options & Delivery Times
| Shipping Method | Cost | Estimated Delivery Time |
|---|---|---|
| Free Shipping | €0 (for orders over €50) | 3–5 business days after dispatch |
| Standard Shipping | €13,99 | 3–5 business days after dispatch |
Important Notes:
- Orders placed after 2:00 PM (CET) or on weekends/holidays will be processed on the next business day.
- Delivery times are estimates and may vary due to carrier delays, weather conditions, or unforeseen circumstances.
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- Most orders are processed and shipped within 1–2 business days.
- During peak periods (e.g., holidays or promotional campaigns), processing time may extend to 3–4 business days.
- If there are any issues with your order, our customer service team will contact you.
- If your package is lost or delayed, please contact us at support@shop-upends.com.
- For information on returns and refunds, please see our Return Policy.
If you have any questions about shipping, feel free to contact us at:
Email: support@shop-upends.com