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UPENDS UP8 – 60,000 Puffs, Peach Ice
UP8-14 Flavors
UPENDS UP8 – 60,000 Puffs, Peach Ice
UP8-14 Flavors

UPENDS UP8 – 60,000 Puffs, Peach Ice

Nikotin:3mg/ml

Original price was: $35.99.Current price is: $15.99.56% OFF

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Description

  • E-cigarette type: Disposable vape
  • 3-level adjustable power
  • Coil: 4 mesh coils
  • Capacity: 30 ml
  • Puffs: 60,000
  • Battery: 10,000 mAh
  • Power: 25 / 30 / 35 W
  • Resistance: 0.55 Ω
  • Dimensions: 35.8 × 35.8 × 149.5 mm

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FAQ

Frequently Asked Questions (FAQ)

 

1. Products

Q1.1 What types of devices do you sell?
A: We specialize in high-performance electronic devices designed for adult consumers, featuring cutting-edge technology for extended use.

Q1.2 What are the specifications of your devices?
A: Our premium devices feature:

  • 10000+ puff capacity

  • Integrated mesh coil technology

  • Compact, lightweight designs (12-15g)

  • Pre-charged 500mAh battery

  • Leak-proof construction

Q1.3 What’s the nicotine content?
A: Our standard formulation contains approximately 5% nicotine by volume (50mg/mL). Nicotine-free options are also available upon request.

Q1.4 How should I store unused devices?
A: For optimal performance:

  • Store at 15-25°C

  • Avoid extreme temperatures

  • Use within 8 months of manufacture date

  • Keep away from direct sunligh

2. Orders & Payments

Q2.1 What payment methods do you accept?
A:
✓ Credit/Debit Cards (Visa, Mastercard)
✓ PayPal (email must match shipping address)
✓ Bank Transfer (German accounts only; orders held for 48h)
✗ Cash on delivery unavailable

Q2.2 Why was my payment declined?
A: Common reasons:
• Insufficient funds
• Billing/shipping address mismatch
• Bank fraud prevention (contact your bank)

Q2.3 Can I modify/cancel my order after payment?
A: Requests within 1 hour of payment may be accommodated. Email us immediately at customerservice@shop-upends.com with your order #.

3. Shipping & Delivery

Q3.1 Where do you ship from?
A: All orders ship from our German warehouse (no international shipping currently).

Q3.2 What are my delivery options?

MethodCostDelivery Time
Free Shipping€0 (€50)3-5 workdays
Standard€13,993-5 workdays

Q3.3 How do I track my order?
A: Tracking numbers are emailed upon dispatch. Use our [Order Tracker] or the carrier’s website.

4. Returns & Refunds

Q4.1 Can I return vaping products?
A: Unopened/unused items in original packaging may be returned within 14 days. Due to hygiene laws:
✓ Eligible: Devices, accessories
✗ Ineligible: Opened e-liquids, used coils

Q4.2 How long do refunds take?
A: 3-5 business days after we receive returns. Refunds are issued to your original payment method.

5. Legal & Compliance

Q5.1 Do you verify customer age?
A: Yes. German law requires age 18+ verification via:
• Automated checks (public records)
• ID upload (if automated check fails)

Q5.2 Are your products TPD-compliant?
A: Absolutely. All products meet EU Tobacco Products Directive (TPD) standards for safety and labeling.

6. Troubleshooting

Q6.1 My device isn’t working. Help!
A: Try these steps first:

  1. Ensure battery is charged

  2. Check coil installation

  3. Clean contact points
    Still stuck? Email us a video at customerservice@shop-upends.com

Q6.2 My e-liquid tastes burnt.
A: This usually indicates:
• Old/dry coil → Replace coil
• High wattage → Lower device power
• Chain vaping → Let the wick re-saturate

7. Contact Us

Need live assistance?
📧 Email:customerservice@shop-upends.com

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Shipping Policy

Shipping Policy

Shipping Policy

Thank you for shopping with us! All orders are processed and shipped from our warehouse in USA.
Below you will find information about our shipping options, delivery times, and other important notes.

Domestic Shipping

We currently deliver exclusively to addresses within USA.
All orders are processed within 1–2 business days (excluding weekends and public holidays).
The delivery time is calculated from the shipping date.

Shipping Options & Delivery Times

Shipping MethodCostEstimated Delivery Time
Free Shipping$0 (for orders over €50)5–7 business days after dispatch
Standard Shipping$13,995–7 business days after dispatch
   

Important Notes:

  • Orders placed after 2:00 PM (CET) or on weekends/holidays will be processed on the next business day.
  • Delivery times are estimates and may vary due to carrier delays, weather conditions, or unforeseen circumstances.
  • Once your order has been shipped, you will receive a confirmation email with a tracking number.

Order Processing & Tracking

  • Most orders are processed and shipped within 1–2 business days.
  • During peak periods (e.g., holidays or promotional campaigns), processing time may extend to 3–4 business days.
  • If there are any issues with your order, our customer service team will contact you.

Returns & Lost Packages

  • If your package is lost or delayed, please contact us at customerservice@shop-upends.com
  • For information on returns and refunds, please see our Return Policy.

Contact

If you have any questions about shipping, feel free to contact us at:
📧 Email: customerservice@shop-upends.com

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